Quality Assurance Policy
The staff at Texamine are committed to making sure our customers are our first priority. Our quality management system is structured to ensure we conduct all our activities in the most efficient and effective way possible, while complying with all relevant government legislation and statutory regulations.
The main components of our quality management system are policies and procedures. In general, policies are documents that outline the Company’s approach to its activities. These are publicly accessible documents and can be viewed here at any time.
Procedures are the internal working documents of the Company, telling staff the correct (Institute-approved) way to approach different aspects of our business. These documents are not usually available to people other than staff, but some procedures will be made publicly available as the need arises.
To maintain our high quality standards, we regularly review our practice, using feedback from our customers, partners and staff, to help us continually improve our business processes. If you have any suggestions or feedback, please email us.